Setting the Table: The Transforming Power of Hospitality in Business
HarperCollins, 2006/10/03 - 336 ページ
In October 1985, at age twenty-seven, Danny Meyer, with a good idea and scant experience, opened what would become one of New York City's most revered restaurants—Union Square Cafe. Little more than twenty years later, Danny is the CEO of one of the world's most dynamic restaurant organizations, which includes eleven unique dining establishments, each at the top of its game. How has he done it? How has he consistently beaten the odds and set the competitive bar in one of the toughest trades around?
In this landmark book, Danny shares the lessons he's learned while developing the winning recipe for doing the business he calls "enlightened hospitality." This innovative philosophy emphasizes putting the power of hospitality to work in a new and counterintuitive way: The first and most important application of hospitality is to the people who work for you, and then, in descending order of priority, to the guests, the community, the suppliers, and the investors. This way of prioritizing stands the more traditional business models on their heads, but Danny considers it the foundation of every success that he and his restaurants have achieved.
Some of Danny's other insights:
Full of behind-the-scenes history on the creation of Danny's most famous restaurants and the anecdotes, advice, and lessons he has accumulated on his long and ecstatic journey to the top of the American restaurant scene, Setting the Table is a treasure trove of innovative insights that are applicable to any business or organization.
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Review: Setting the Table: The Transforming Power of Hospitality in Businessユーザー レビュー - Laura - Goodreads
LOVED this book! So much insight into the business of restaurants (rather than just the perspective of a chef or server) and a lot of great life and business lessons as well. レビュー全文を読む
Review: Setting the Table: The Transforming Power of Hospitality in Businessユーザー レビュー - Lola - Goodreads
A great read for anyone in the restaurant world or all those foodies out there. レビュー全文を読む