What to Say to Get what You Want: Strong Words for 44 Challenging Types of Bosses, Employees, Coworkers, and Customers
Addison-Wesley, 1992 - 316 ページ
Is your boss a “Perfectionist,” demanding flawless results? Do you have “Can-Do” employees who can’t deliver? Does a “Drain” siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want provides the right words to motivate, convince, or soothe almost any personality.
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