A Toolkit of Motivational Skills: Encouraging and Supporting Change in Individuals
How do you motivate someone to change a pattern of behaviour? This is an issue faced daily by professionals working in healthcare and criminal justice systems. Motivational interviewing is a style of communication developed for working with substance abuse, but found to be effective for work with a variety of people who are struggling with the idea of behaviour change. This workbook is a complete guide to the motivational approach for any professional who needs to help others to change.
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1 What is a Motivational Approach?
2 How Effective is the Motivational Approach?
3 How to Use the Toolkit to Meet Individual Requirements
4 Establishing Rapport and Making Contracts
5 Exploring Current Motivation
6 The Cycle of Change
7 Listening Skills
8 Summarising and Reflective Listening
achieve action planning affirmation alcohol ambivalence asked body language build confidence build rapport can’t Carol change behaviour change your behaviour Chapter commitment language commitment to change communication concerns confidence to change contemplation stage current behaviour cycle of change decision desire to change developing discrepancy don’t want effective empathy example exercises explore F16.4 continued facilitator Facilitator’s reply Facilitator’s Worksheet feel focus goals happen help service users help the service identify lapse learning matching Miller and Rollnick minder motivation to change motivational approach motivational balance motivational interviewing motivational skills non-verbal observation open questions options partner person Phil Taylor pre-contemplation present behaviour problem programme questions and reflections reflect back reflective listening response self-belief self-efficacy self-motivating statements self-responsibility Service User’s Worksheet situations Socratic question stage of change step Stephen Rollnick stop smoking style Summarising and Reflective talk teller things Toolkit understanding voice want to change worker