Bad News, Good News: Conversational Order in Everyday Talk and Clinical SettingsUniversity of Chicago Press, 2003 - 327 ページ When we share or receive good or bad news, from ordinary events such as the birth of a child to public catastrophes such as 9/11, our "old" lives come to an end, and suddenly we enter a new world. In Bad News, Good News, Douglas W. Maynard explores how we tell and hear such news, and what's similar and different about our social experiences when the tidings are bad rather than good or vice versa. Uncovering vocal and nonvocal patterns in everyday conversations, clinics, and other organizations, Maynard shows practices by which people give and receive good or bad news, how they come to realize the news and their new world, how they suppress or express their emotions, and how they construct social relationships through the sharing of news. He also reveals the implications of his study for understanding public affairs in which transmitting news may influence society at large, and he provides recommendations for professionals and others on how to deliver bad or good tidings more effectively. For anyone who wants to understand the interactional facets of news delivery and receipt and their social implications, Bad News, Good News offers a wealth of scholarly insights and practical advice. |
目次
1 Bad News Good News and Everyday Life | 1 |
2 On Realization in Everyday Life | 34 |
What Is the Context of an Utterance? | 64 |
4 The News Delivery Sequence | 88 |
5 Whose News Is This? Social Relationships in Bad and Good News | 120 |
The Benign Order of Everyday Life | 160 |
Moral Issues in Deliveries of Good and Bad News | 200 |
Everyday Rationality in Public Decision Making | 226 |
How to Tell the News | 247 |
Transcribing Conventions | 255 |
Some Conversation Analytic Precepts | 259 |
Notes | 265 |
References | 291 |
Author Index | 315 |
| 321 | |
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多く使われている語句
action Andi arrow asks Betty blame blaming the messenger blunt cancer chapter Clark and LaBeff client clinic consequential figures context conversation analysis counselors cryoprecipitate death deliverer and recipient deliverer's delivering delivery sequence developmental disabilities diagnosis discussion display doctor elaboration Ellen Emma emotional episodes ethnographic ethnomethodology everyday example excerpt exhibit Factor VIII first-party flashbulb memories forecasting going hemophilia hhhh interac interview involved Jeff Jenny Joyce Judy Leslie lifeworld line 11 litotes Maynard mental retardation mother narrative newsmark noetic crisis Okay parents participants patients physician Pomerantz positive practices preannouncement primary figure produces proposal receipt recipient's reference relationship relevant remedy Robbie Sacks Schegloff sequential analysis situation social interaction social world stalling stoic response stoicism strategies structure suggests talk and social tell third party tion told topic turn utterance valence Wayne Beach